The Microfinance CentreThe Microfinance Centre regional microfinance resource center and network

Tools for MFIs

  • Social Performance Management in Microfinance: Guidelines 2005
  • Social Performance Management in Microfinance: Guidelines 2005 [in Russian]
  • Entering New Markets: How Market Research Can Inform Product Development [Based on a Case Study by MDF-Kamurj, Armenia. MFC Spotlight Note 13, Michal Matul, Dorota Szubert, Gagik Vardanyan, Margarita Lalayan and Olga Tomilova, January 2005]
  • From Mission to Action. Management Series for Microfinance Insitution  [Strategic Management Toolkit Overview, 2007]
  • From Mission to Action – Management Series for Microfinance Institutions  [Quality Audit Tool for Managing Social Performance – Overview, 2007]
  • Client Desertion – a Microfinance Plague: How To Diagnose It Successfully? [MFC Spotlight Note 11, Katarzyna Pawlak and Michal Matul, April 2004]
  • Realising Mission Objectives – A Promising Approach to Measuring the Social Performance of Microfinance Institutions [MFC Spotlight Note 5, Katarzyna Pawlak and Michal Matul, November 2003]
  • Improving Cost-Effectiveness of Exploratory Practitioner-Led Research:Key Factors to Consider When Selecting Tools [MFC Spotlight Note 3, Katarzyna Pawlak and Michal Matul, July 2003]
Resources
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