4 February 2020 The webinar will discuss the design of the financial institution web page, which attracts the target audience. We will share the practical tips on how to understand what works and what does not work on your web page, and how to change it. We will also talk about ‘must have’ elements that appeal to users. In simple ...

11 February 2020 Agile and Scrum are the new buzzwords. But how can MFIs benefit from applying them? During this webinar we will focus on the features that can be useful for MFIs in implementing IT projects (like apps development or clients’ management platform) and in implementing other functional ideas (for example, communication strategy). We will also define the necessary ...

PSD 2 – the Future of Payments with Allen & Overy 11th December, 10:30 – 11:30 (Warsaw/Amsterdam/Sarajevo) The overall objective is to provide audience with a broad overview of the Payment Services Directive (2015/2366) or PSD II. The webinar will present details on the regulations of the Directive itself including the scope and the new regulated services in comparison to PSD ...

Key elements of successful digital customer acquisition 8 October 2019 WATCH THE WEBINAR RECORDING  TEST YOUR KNOWLEDGE During the webinar participants have learnt about the available channels and their potential to reach out to clients and increase their engagement. They could understand batter how to select and manage the relationship with digital marketing agency, so that the investment pays off. They could learn the ...

Kickstarting your on-line sales channel 28th November 2019, 11:00 – 12:00 (Warsaw/Amsterdam/Sarajevo) TEST YOUR KNOWLEDGE The goal of this webinar is to equip audience with enough knowledge to build and execute plan of launching on-line sales. You will know what minimum skill-base is needed, how to build it and how to secure BPC (Business Process Continuation). You will understand techniques, tools and technology – ...

Being present online is a must for microfinance institutions. However, a big question is how to do it effectively to ensure an institution’s visibility to the customers they want to attract? The #DigLit Bootcamp aims at building strong foundation for digital transformation processes in MFIs by targeting basic skills, knowledge and capabilities related to digitalisation among MFI staff and management.The ...