Building landing pages for MFIs 27 April (Monday), 11:00-12:00  (Warsaw, Amsterdam, Sarajevo) TEST YOUR KNOWLEDGE Landing page of your product is a door step to your client experience with your institution. This webinar will inspire MFIs about building successful landing pages. We will talk about the role of landing page in an MFI and the key principles to design a ...

Google Analytics: How to Measure the Success of your Marketing 21 April 2020, Tuesday, 11:00-12:00 (Warsaw, Amsterdam, Sarajevo) TEST YOUR KNOWLEDGE By participating into this webinar you acknowledge that you have read and understood the event’s privacy statement. The webinar will provide an overview of Google Analytics – a free web analytics tool, which helps monitoring your website traffic. This monitoring ...

Digital and effective Client Relationship Management (CRM) [track 4]  14 April 2020, Tuesday, 11:00-12:00 (Warsaw, Amsterdam, Sarajevo) TEST YOUR KNOWLEDGE The webinar will discuss key rules and tips in setting up an effective Client Relationship Management, using digital tools. We are going to talk about various functionalities of CRM: using it for potential clients onboarding, for managing the contact and sales ...

Open Banking, Open APIs, and Open architecture [track 5] 24 March 2020, Tuesday, 11:00-12:00 (Warsaw, Amsterdam, Sarajevo) Opening the “open” – during the webinar, we will unpack the concept of “Open” banking, “Open” APIs, “Open” architecture. The webinar will help key decision makers in the financial institution discuss strategic decisions related to investment into information systems and software. We will ...

Customer digital behaviour 31 March 2020, Tuesday, 11:00-12:00 (Warsaw, Amsterdam, Sarajevo) TEST YOUR KNOWLEDGE You are a #DigLitBootcamp participant? To obtain the link to watch the video please contact: Ewa Bańkowska at ewa@projekt.mfc.org.pl Do you wonder how to communicate with Millennials (generation Y), and generation Z? Join us for the webinar, that will discuss the differences between the two generations ...

MFI in social media: good practice in BCRS [track 2]  17 March 2020, Tuesday, 11:00-12:00 (Warsaw, Amsterdam, Sarajevo) WATCH THE WEBINAR AND FILL IN THE TEST – below How can your MFI use social media for new clients on-boarding or engaging with existing clients? This webinar will discuss the experience of BCRS from UK in using Twitter and LinkedIn to ...

The European Union offered a webinar for microfinance institutions (MFI) interested in learning the key digital competencies they need to develop in order to succeed in the changing technological environment. TEST YOUR KNOWLEDGE The webinar, held on 10 March, is part of a series on digitalisation for microfinance institutions at the start of their technological journey. It focused on the ...

Digitalizing internal communication [track 5] 25 February 2020, Tuesday, 11:00-12:00 (Warsaw, Amsterdam, Sarajevo) No doubt effective internal communication is crucial for success of any FI – we have seen so many failures in operations due to information battle necks or neglecting the need for time spent on discussing the issues with field staff or middle management. At the same time, ...

Bootcamp is blooming – secure your spot in the 2020 edition already now! Fill in the #DigLitBoocamp Declaration of Attendance! Send the declaration by 31/12/2019 to Joanna Trela, Project Coordinator (jtrela@projekt.mfc.org.pl) Extended till 31/01/2020!!   Do you feel prepared for the digital transformation? From MFC Membership Digitalization Survey we’ve learnt that 58% of the Member MFIs from Europe and Central Asia ...

18 February 2020  During the webinar, the participants will learn why and how they can use their current and past client information for assessing new loan requests. We will explain the process of statistical regression which can be used to analyze available client’s data to build an optimized scoring system allowing further to increase speed of loan assessment and improve ...