Key elements of successful digital customer acquisition 8 October 2019 WATCH THE WEBINAR RECORDING  TEST YOUR KNOWLEDGE During the webinar participants have learnt about the available channels and their potential to reach out to clients and increase their engagement. They could understand batter how to select and manage the relationship with digital marketing agency, so that the investment pays off. They could learn the ...

Kickstarting your on-line sales channel 28th November 2019, 11:00 – 12:00 (Warsaw/Amsterdam/Sarajevo) TEST YOUR KNOWLEDGE The goal of this webinar is to equip audience with enough knowledge to build and execute plan of launching on-line sales. You will know what minimum skill-base is needed, how to build it and how to secure BPC (Business Process Continuation). You will understand techniques, tools and technology – ...

Being present online is a must for microfinance institutions. However, a big question is how to do it effectively to ensure an institution’s visibility to the customers they want to attract? The #DigLit Bootcamp aims at building strong foundation for digital transformation processes in MFIs by targeting basic skills, knowledge and capabilities related to digitalisation among MFI staff and management.The ...

Has your MFI been asking itself these questions? How can we reach out more clients online? How can we increase sales through online channels? What additional business services can we offer to clients online? How can we improve our internal efficiency? If you answered ‘yes’ to any of these—join us for a watch the webinar recoding (webinar held  on 9 ...

Have you been asking: How you can reach more clients online? How you can increase sales through online channels? What additional business services you can offer clients online? How you can improve your internal efficiency? If you answered ‘yes’ to any of these, a partnership with the MFC will offers you the tools you need to find the answer! MFIs ...

Project background For financial institutions, introducing new technological solutions to digitalize the customer experience is the hot new trend. While for many clients, this means a higher quality of interactions with the financial institution (in terms of time and effort), for others it is an unwelcome change. It is crucial for each financial institution to understand their own clients’ digital ...

Dates:  29–31 May 2019 Location:  Istanbul, Turkey Conference website: mfc2019.org Seven workshops and one investment readiness training are organised under the European Union’s EaSI Technical Assistance Programme, taking place during the 22nd MFC Annual Conference 2019. Pre-conference day on 29 May The pre-conference microfinance workshop titled ‘Digital Marketing Made Easy’ will take place in the same venue as the conference and will enhance your ...

Date: May 12-13, 2019 Location: Ohrid, North Macedonia Topic: Readiness for Digitalisation in Microfinance The Regional forum READINESS FOR DIGITALIZATION IN MICROFINANCE – Challenges and trends in the region – is organised by the Alliance of Microfinance organizations  jointly with Savings house Moznosti, Microcredit foundation Horizonti, Savings house FULM and the Macedonian Enterprise Development Foundation, with the support of the USAID’ ...

New technology and digital transformation can spell big changes for an microfinance institution’s working habits, processes, products and services. To unlock the potential of digital tools, MFIs first need to understand where they are starting from. An MFI’s ability to implement large-scale digital initiatives is called its ‘digital readiness’. By identifying digital challenges and opportunities across both internal and external ...

New technology and digital transformation can spell big changes for an institution’s working habits, processes, products and services. To unlock the potential of digital tools, MFIs first need to understand where they are starting from. An MFI’s ability to implement large-scale digital initiatives is called its ‘digital readiness’. By identifying digital challenges and opportunities across both internal and external aspects ...