Track 1: Leadership in Digital Era Date: 6 May 2021 💡 In order to embrace fast pace of change and the blessing of digitalization, as a leader, you need to have the right people in your boat. Digital transformation is rarely about firing and hiring new people. Neither it is about the all-knowing manager show. It is more about leaders releasing ...

Source: Albanian Microfinance Association On November 10, 2020, the Albanian Microfinance Association organized an online presentation, where it made public the results of a survey conducted at the initiative of Kredo Finance regarding the microfinance industry and the future of digitalization in Albania. The online meeting was attended by leaders of microfinance institutions, well-known experts in the field of economics, ...

Digitalization is with no doubt a hot topic of our times. The pandemic has only accelerated this process. To be digitalized or not to, is not anymore a question – it is a must. The Microfinance Centre is here to support their Member MFIs in the digital transformation process. We provide a comprehensive set of solutions for any type of ...

Payments trends shaping future 26 May 2020 Tuesday, 11:00-12:00 (Warsaw, Amsterdam, Sarajevo) TEST YOUR KNOWLEDGE The webinar starts with overview of trends in the payment methods, while identifying the key drivers for change and its main players. We are talking about payments potential uses for disbursement of loans and collection of installments by MFIs. Next, we are focusing on influence ...

12 May 2020 TEST YOUR KNOWLEDGE Talking about digitalisation since at least 10 years, many companies and brands haven’t noticed that the human experience simply got mobile in so many aspects of our lives. In this webinar, we are presenting insights on people’s behavior related to sales of products and services via mobile channels, developing applications and optimizing the communication ...

“Digital Finance Tech Handbook” is a short and practical handbook for microfinance managers in Europe and Central Asia (ECA) that aims to build an understanding of the main technological trends and solutions that support future growth. Read the publication: TECH HANDBOOK

The case studies present findings on the current state of the fintech industry in six countries: (UK, Netherlands, Poland, Ukraine, Turkey and the Czech Republic) in the context of their potential contribution (positive and negative) to financial inclusion and financial health of individuals and small businesses. The summary paper offers a comparative analysis of fintechs’contribution to financial inclusion and health ...

MFI in social media: good practice in BCRS [track 2]  17 March 2020, Tuesday, 11:00-12:00 (Warsaw, Amsterdam, Sarajevo) WATCH THE WEBINAR AND FILL IN THE TEST – below How can your MFI use social media for new clients on-boarding or engaging with existing clients? This webinar will discuss the experience of BCRS from UK in using Twitter and LinkedIn to ...

11 February 2020 Agile and Scrum are the new buzzwords. But how can MFIs benefit from applying them? During this webinar we will focus on the features that can be useful for MFIs in implementing IT projects (like apps development or clients’ management platform) and in implementing other functional ideas (for example, communication strategy). We will also define the necessary ...

Know your client! – this call has never retired. We observe that MFIs underestimate their clients’ digital readiness. “Our clients do not use Internet” we keep on hearing, while the number of clients engaging with Internet grows at great pace. Together with member MFIs, MFC developed a practical set of questions, which help MFIs understand how they can use Internet ...