MFC Activities under EaSI Technical Assistance Programme in the 2nd Quarter of 2019

The EaSI Technical Assistance Programme services support public and private financial intermediaries of the microfinance sector in Europe with a wide range of activities aimed at increasing the quality of their internal processes, enhancing access to finance for vulnerable groups, and creating a sustainable European microfinance ecosystem. The Programme is managed by the European Commission and implemented by a consortium led by Frankfurt School of Finance & Management in partnership with the Microfinance Centre and the European Microfinance Network.

In the 2nd quarter of 2019, the Microfinance Centre delivered EaSI Technical Assistance services to 4 microfinance institutions (MFIs) from Croatia, Greece, Poland and Romania. These services included tailored trainings on:

  • HR strategies development,
  • sales and marketing techniques,
  • business and strategic planning,
  • delinquency management,
  • organization culture and
  • development of loan management platform.

Overall, the trainings were considered as excellent with an average score of 4,86 out of 5. The trainers’ knowledge and capacity was also rated as excellent with an average score of 4,93.

Technical Assistance on the implementation of the European Code of Good Conduct for Microcredit Provision was provided  to 2 MFIs – one from Hungary and another from North Macedonia. The director of Savings house FULM, Mrs. Eleonora Zgonjanin Petrovikj expressed her satisfaction with the provided services in the following quote:

“Although the training was held electronically, the communication was on high level. This training was greatly helpful in completing our self-assessment.” 

In May, MFC also organised seven microfinance workshops and one investment readiness training during the MFC Annual Conference in Istanbul, which attracted more than 390 participants from 46 countries.

In June, MFC organised an investment readiness training during the EMN Annual Conference and stand-alone microfinance workshop in Poland, which focused on regulatory challenges in debt collection.

This communication activity has received financial support from the European Union Programme for Employment and Social Innovation “EaSI” (2014-2020). For further information please consult:

The information contained in this publication does not necessarily reflect the official position of the European Commission.