The Microfinance Centre regional microfinance resource center and network

4 February 2020 The webinar will discuss the design of the financial institution web page, which attracts the target audience. We will share the practical tips on how to understand what works and what does not work on your web page, and how to change it. We will also talk about ‘must have’ elements that appeal to users. In simple ...

PSD 2 – the Future of Payments with Allen & Overy 11th December, 10:30 – 11:30 (Warsaw/Amsterdam/Sarajevo) The overall objective is to provide audience with a broad overview of the Payment Services Directive (2015/2366) or PSD II. The webinar will present details on the regulations of the Directive itself including the scope and the new regulated services in comparison to PSD ...

Digital transformation is high on Microfinance Institutions’ agenda, but the path to its successful implementation may hold different strategic directions. Software Group’s new whitepaper lays out our business, technological and implementation lessons learned while helping MFIs digitalize their field operations. Download Whitepaper In the last 20 years we saw an operational shift as most MFIs transitioned from paper-based operations to digital ...

Free/discounted IT tools for non-profit 5 December 2019, 13:00-14:00 (Warsaw, Amsterdam, Sarajevo) More and more organisations offer free or discounted IT tools for non-profit organisations and the discounts can play an important role on your final choice. During this webinar, we will look into tools such as: G-Suite, Microsoft, Salesforce (Singlify), Trello, Hotjar, Google analytics, Google Digital Ateliers and Google ...

Key elements of successful digital customer acquisition 8 October 2019 WATCH THE WEBINAR RECORDING  TEST YOUR KNOWLEDGE During the webinar participants have learnt about the available channels and their potential to reach out to clients and increase their engagement. They could understand batter how to select and manage the relationship with digital marketing agency, so that the investment pays off. They could learn the ...

Kickstarting your on-line sales channel 28th November 2019, 11:00 – 12:00 (Warsaw/Amsterdam/Sarajevo) TEST YOUR KNOWLEDGE The goal of this webinar is to equip audience with enough knowledge to build and execute plan of launching on-line sales. You will know what minimum skill-base is needed, how to build it and how to secure BPC (Business Process Continuation). You will understand techniques, tools and technology – ...

[signinlocker id=”13004″] GDPR unpacked with Allen & Overy 7th November, 10:30 – 11:30 (Warsaw/Amsterdam/Sarajevo) WATCH THIS WEBINAR – see below! This webinar targeted executive management, Board members and other staff/ stakeholders recommended by the CEO, as it will tackle some of the critical issues relating to data protection.  Data protection regulation comes at a time when businesses are increasingly data ...

Recruitment and monitoring of IT contractors (30/10/2019) TEST YOUR KNOWLEDGE In this session, we  look deeper into tricks and tips on how to select the right service provider and how to follow up on their work. Which hard and soft criteria do you need to take into account during your selection process and how can you communicate in a clear ...

5 things you need to know about mobile apps development 12 November, 11:00-12:00 (Warsaw/Amsterdam/Sarajevo) WATCH THE WEBINAR – see below! TEST YOUR KNOWLEDGE Using examples of mobile apps created by itCraft, the presenter will discuss the success and failure factors, technical and legal issues and payment systems. He will share how to assess the strengths and weaknesses of certain ideas, and what ...

Innovations in EU Policy and Legislation: Opportunities for Microfinance  24th October, 10:00 – 11:00 (Warsaw/Amsterdam/Sarajevo) This webinar aims at informing MFC members of the implications of recent EU legislation and policies in financial services, and to assist them in identifying potential market opportunities. It will delve into the EU’s Second Payment Services Directive (PSD2), the EU Commission’s Fintech Action Plan and its ...