Blog Archives

The Mystery of UX/UI Unfold #DigLitBootcamp (7 July)

7 July 2020 Throughout discussions about digital transformation, we keep on hearing UX/UI is a key to success in digital presence. The effectiveness of our online existence depends on quality of user experience (UX) and user interface (UI). What are we actually talking about? This webinar unpacks what User Experience really is. It provides review of methods you can use ...

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Social Media Effective Play #DigLitBootcamp

16 June 2020 This webinar discusses very practical issues related to MFI’s presence in social media. We are talking about various strategies, which depend on availability of staff, marketing budget – including small institutions, where there are no dedicated resources. We are discussing tricks and tips for no-budget online advertising and effective grow of followers, relevant to MFI’s business. We ...

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How to start digital transformation in an MFI #DigLitBootcamp (14 July)

14 July 2020 Digital transformation offers many opportunities to MFIs in terms of improving outreach and efficiency. So many, that one needs to carefully decide, where to start. Otherwise random digitalization may cause inefficient investments and frustration from ineffective solutions. This webinar will help you design a roadmap for digital transformation: it will present a process for identifying the digitalization ...

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Your Mobile Brand Experience – Becoming Clients’ Friend and Advisor Through Mobile Presence #DigLitBootcamp

12 May 2020 TEST YOUR KNOWLEDGE Talking about digitalisation since at least 10 years, many companies and brands haven’t noticed that the human experience simply got mobile in so many aspects of our lives. In this webinar, we are presenting insights on people’s behavior related to sales of products and services via mobile channels, developing applications and optimizing the communication ...

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Digital and effective Client Relationship Management (CRM) #DigLitBootcamp – EaSI Technical Assistance Webinar

Digital and effective Client Relationship Management (CRM) [track 4]  14 April 2020, Tuesday, 11:00-12:00 (Warsaw, Amsterdam, Sarajevo) TEST YOUR KNOWLEDGE The webinar will discuss key rules and tips in setting up an effective Client Relationship Management, using digital tools. We are going to talk about various functionalities of CRM: using it for potential clients onboarding, for managing the contact and sales ...

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Digitalizing internal communication #DigLitBootcamp

Digitalizing internal communication [track 5] 25 February 2020, Tuesday, 11:00-12:00 (Warsaw, Amsterdam, Sarajevo) No doubt effective internal communication is crucial for success of any FI – we have seen so many failures in operations due to information battle necks or neglecting the need for time spent on discussing the issues with field staff or middle management. At the same time, ...

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#DigLitBootcamp: Build an optimal scoring system based on your legacy data

18 February 2020  During the webinar, the participants will learn why and how they can use their current and past client information for assessing new loan requests. We will explain the process of statistical regression which can be used to analyze available client’s data to build an optimized scoring system allowing further to increase speed of loan assessment and improve ...

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#DiglitBootcamp: Designing and Positioning of Successful Web Page for Financial Institution

4 February 2020 The webinar will discuss the design of the financial institution web page, which attracts the target audience. We will share the practical tips on how to understand what works and what does not work on your web page, and how to change it. We will also talk about ‘must have’ elements that appeal to users. In simple ...

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