Digitalizing internal communication #DigLitBootcamp

Digitalizing internal communication [track 5]

25 February 2020, Tuesday, 11:00-12:00 (Warsaw, Amsterdam, Sarajevo)

No doubt effective internal communication is crucial for success of any FI – we have seen so many failures in operations due to information battle necks or neglecting the need for time spent on discussing the issues with field staff or middle management. At the same time, effective communication becomes a challenge in large institution, well spread geographically. Crystal from Georgia did more than that while applying one solution. This webinar will showcase how digital solution can be effectively used for team meetings, credit committee meetings, client due diligence, trainings. Crystal  will share their experience with applying Microsoft 360 to communicate, share work on documents on-line, digitalize back office support to field staff and improving communication in areas of risk, HR, control and other. The presentation will cover the results of going through a major internal change in this 1000 employee MFI.

Presenter: Beka Tsitskishvili, Crystal CIO



Joined “CRYSTAL” as position of CIO in May 2018, responsible for company’s information systems strategy, digitalization, development and creation of business values through technology. With more than 15 years’ experience in financial sector and international companies

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This webinar is financially supported by:

This webinar has received financial support from the European Union Programme for Employment and Social Innovation “EaSI” (2014-2020). For further information please consult:
The information contained in this webinar does not necessarily reflect the official position of the European Commission.